Privacy Policy

Last Updated: April 23, 2026

Underdecor Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website underdecor.media and use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, mailing address)
• Consultation requests and service preferences
• Measurement data and fitting information
• Payment and billing information
• Communications with our team

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our custom tailoring services
• Process your orders and manage appointments
• Communicate with you about services, updates, and promotional offers
• Respond to your inquiries and provide customer support
• Maintain accurate measurement records for future orders
• Analyze usage patterns to enhance user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processors, shipping providers)
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Object to processing of your information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Measurement data is retained to facilitate future orders and ensure consistent fit.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: 847 Granville Street, Vancouver, BC V6Z 1K3, Canada